Shipping Policy

Generally, if an item is in stock we will ship it within 7 – 10 business days.  If an item is out of stock, the item will be put on backorder if the item can be reordered from the manufacturer.  Most items can be restocked within 2 – 4 weeks.  However, handmade items such as pottery may take 6 – 8 weeks to restock.  Other items which might take even longer to obtain and on rare occasions the manufacturer may cancel your special order for reasons out of our control.  You will be contacted within 2 business days via email if it is determined an item cannot be restocked or your special order has been canceled by the manufacturer.  If there are any issues with the order such as credit card number, mailing address or missing information, we will notify you within 2 business days via email to resolve the issue.  You will not be charged for your order until it has been shipped.

At the present time, we only ship to the United States addresses.  We ship everything via the United State Postal Service with insurance and delivery confirmation.  Generally, transit time via U.S. Priority Mail is between 2-3 business days, U.S. Parcel Service is 7-10 business days and Express Mail is 1 business day.  If the package is going to a more remote location such as Alaska transit time for U.S. Priority Mail is 4 – 6 days, U.S. Parcel Service is up to 3 – 4 weeks, and Express Mail is 2 business days.  Please note, in order to avoid USPS charges for oversized shipments, your items may be shipped in more than one box.

However, Barnyard World does not guarantee a delivery date for any orders.  We strive to process, package and ship your order as promptly as possible but sometimes there are processing delays. During the Holidays we are working under a greater volume of shipments that may cause orders to be delayed. We appreciate your understanding in this matter.

Free Shipping:

For free shipping promotions, or on orders totaling $100 or more before sales tax is applied, where the ship to address is within the contiguous 48 states (Excludes Alaska & Hawaii), will receive free economy ground shipping (7-10 business days depending on your location).

Oversized orders are not eligible for free or discounted shipping.  Offer is not valid on previous purchases. This promotional offer may be modified or terminated at any time without notice.  Our free shipping offer is limited to in-stock items only.

Damaged or Missing Shipments:

All shipments will be insured.  If your shipment arrives damaged or is missing, please call our customer service at (515) 238-1113 or email us at info@BarnyardWorld.com to discuss the matter with one of our associates and they will discuss your options.

Returns:

Please see our Standard Website Return Policy under Information for procedures for returning your purchase.